Ideas

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  1. get tutorial on the process on in House HRA accounting

    I would like to be able to take a tutorial on your website about how to set up the accounting for an HRA reimbursement in Quickbooks, or any other business accounting software. As of right now, in order to do it you either have to already know, or find a blog on intuit to see how its dont... I think it would be a reletivly simple and inexpencive amenity to offer your clients and it would be greatly appreciated by those of us who, this is our first times with HRAs.

    5 votes
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      2 comments  ·  Training  ·  Flag idea as inappropriate…  ·  Admin →
    • Automate employer health care reform notice to employees

      Create a tool within the HRA admin account to provide the ACA notice of the ACA Marketplaces (see http://www.zanebenefits.com/blog/bid/290714/Employer-ACA-Marketplace-Notice-Requirements)

      Live by July 2013

      1 vote
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        1 comment  ·  Plan Documents  ·  Flag idea as inappropriate…  ·  Admin →
      • Retroactively Record Reimbursements

        Need the ability to retroactively record reimbursements that were made in previous calendar year (2012) but not recorded until this calendar year. The report should show reimbursements recorded this year but actually paid in the prior year.

        1 vote
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          1 comment  ·  Reimbursements  ·  Flag idea as inappropriate…  ·  Admin →
        • Screen Clean Up

          Get rid of the FaceBook blue thing that covers the area where we need to click and browse for documents to attach.

          4 votes
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            2 comments  ·  Claims  ·  Flag idea as inappropriate…  ·  Admin →
          • create downloadable document that provides full detail of all approved claims

            I would like to be able to download and print out all of the approved claims, with all of the detail, so that I can have a paper file. Right now all that you can offir us is the online data, which is good, but I want to have a paper trail.

            1 vote
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              1 comment  ·  Claims  ·  Flag idea as inappropriate…  ·  Admin →
            • Choose the day I receive weekly allerts about reimbursements.

              We process all our bills on thursday, we cut checks on thursday, when we run payroll every two weeks, we do so on a thursday. It would be nice if we could choose to receive our reimbursement allerts on a thursday, making it less clutter in our inbox than chooseing daily, and allowing our employees up untill that thursday to get their claims in.

              1 vote
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                2 comments  ·  Reimbursements  ·  Flag idea as inappropriate…  ·  Admin →
              • Roll over cap max -- be a % of annual

                Allow the roll over cap max to a % of annual allowance (better model for employee retention over time)

                1 vote
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                  2 comments  ·  Plan Documents  ·  Flag idea as inappropriate…  ·  Admin →
                • provide a simple summary of

                  provide a simple summary for employers, HR of savings now switching to a DC plan and potential additional savings in 2014, as per Rick suggesting it will be a SIMPLE financial decision.

                  1 vote
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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • have a help article explaining how to fill our a claim submission form

                    Many participants are unsure what information to put on their HRA claim submission form. Zane help articles currently do not have a step-by-step or detailed guide on what information goes where. This could alleviate many phone calls and re-submissions if this was available

                    1 vote
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                      1 comment  ·  Claims  ·  Flag idea as inappropriate…  ·  Admin →
                    • Potential clients to generate own referral with link on our partner brochures

                      When partners are sending electronic brochures to clients and like what they see at the bottom of the brochure we might add a link that generates a referral and a call from RSM to the partner.

                      1 vote
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                        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                      • Have the ability to make a claims correction and HSA correction at the same timee

                        When making an HSA correction on an approved claim, you must update the claim correction and then go back to your correct tab, go back into the participants account and then making the correction to the HSA deductible. Can we streamline these so you may make changes to both before submitting?

                        2 votes
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                          1 comment  ·  Claims  ·  Flag idea as inappropriate…  ·  Admin →
                        • 1 vote
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                            1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                          • When electing into the plan, provide a link to watch a FAQ/how to use the zane software webinar

                            A short video to assist new participants in using their online account from how to submit a claim to navigating through their ledger.

                            3 votes
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                              2 comments  ·  Claims  ·  Flag idea as inappropriate…  ·  Admin →
                            • 1 vote
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                                2 comments  ·  Employee Management  ·  Flag idea as inappropriate…  ·  Admin →
                              • Batch Reimbursement Report

                                I have the option of downloading an XML or Excel file. Can I download a PDF file? I would like to delegate the reimbursement task to a member of my staff. I do not want my staff member to have access to the file to edit the amounts due. Can you offer a PDF download?

                                2 votes
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                                  1 comment  ·  Reimbursements  ·  Flag idea as inappropriate…  ·  Admin →
                                • Submit more documentation to pending recurring claims

                                  I received an email that you need more documentation to approve my pending claim, but there is no place to add another form of documentation. It would be great to be able to do that from the pending claim secion.

                                  5 votes
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                                    3 comments  ·  Claims  ·  Flag idea as inappropriate…  ·  Admin →
                                  • 2 votes
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                                      1 comment  ·  Claims  ·  Flag idea as inappropriate…  ·  Admin →
                                    • See the claim # that is being reimbursed from my administrative account.

                                      I get email saying there is a problem with claim # xxxxx. I would like to see the claim #'s being reimbursed so I know that if I didn't approve a problem claim that is isn't being reimbursed.

                                      1 vote
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                                        1 comment  ·  Claims  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Example of claims that would be rejected vs. example claims that would be approved

                                        It would be helpful if you had some examples of submissions that would get rejected and why, along with examples of what doesn’t get rejected and why. (in your "ideas" section, perhaps?)

                                        1 vote
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                                          1 comment  ·  Claims  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Have the nature of expense on the claim submission page match the number given on the claim submission form

                                          When submitting a claim online, choosing the nature of expense would be clearer if the options were in the same order as on the claim submission form when faxing documentation.

                                          1 vote
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                                            1 comment  ·  Claims  ·  Flag idea as inappropriate…  ·  Admin →
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